About This Course

Strong decision-making is a valuable skill in any workplace because it empowers employees and leaders to make mindful choices that have the best chance of leading to a favorable outcome. Decision-making is the process of selecting the best possible option in a given situation. Effective decision-making often requires you to:

– Identify many potential options

– Anticipate possible outcomes

– Consider the needs or wants of others impacted by the decision

– Understand the impact on a project, department and the organization as a whole

– Deliberate when under pressure

Learning Outcomes

Upon completion of this course, you will be able to:

1. Apply a systems approach to decision making 

2. Apply the principles of knowledge management 

3. Create and manage an environment that promotes innovation 

4. Monitor and evaluate team members against performance standards 

5. Monitor, assess and manage risk 

6. Select and coach first line managers 

Modules

1. ID 252020 – Innovation Management

2. ID 252044 – Knowledge Management

3. ID 252026 – Systems Thinking

4. ID 252034 – Team Performance Management

5. ID 252035 – Coaching for Managers

6. ID 252025 – Risk Management

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