About this Course 

Communication needs to be effective in business. Communication is the essence of management. The basic functions of management (Planning, Organizing, Staffing, Directing and Controlling) cannot be performed well without effective communication.

Business communication involves constant flow of information. Feedback is integral part of business communication.

Learning Outcomes

The qualifying learner will be able to:

  1. Understand and manage audience
  2. Engage in writing and reading as communication tools
  3. Present effectively.

Modules

ID 119472 – Accommodating Audience in Communication

ID 119462 – Engage in Sustained Communication

ID 119459 – Writing Skills

ID 119469 – Reading Skills

ID 119457 – Understanding information

ID 119467 – Communication in occupational Learning programs

ID 119465 – Presentation Skills

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