Conflict Management

OVERVIEW

EXIT LEVEL OUTCOMES

Describing the main sources of conflictDescribing appropriate techniques to manage conflictImplementing a strategy to resolve conflictDeveloping the attributes of a good conflict manager

MODULES

Module 1: Source of Conflict

Module 2: Conflict Management Technique

Module 3: Good Manager Characteristics

CAREER OPPORTUNITIES

Quality Manager
Quality Control Manager
HR Manager
Project Manager

DURATION

Duration: 30 Days
Offering: Online or Distance Learning
Intake: Anytime

ASSESSMENT CRITERIA

- - 30% of your final mark comes from your Formative and Summative Assessments.
  - 70% of your final mark comes from the FISA.
  - You need at least 80% in the final exam to pass.
  - You need at least 75% overall to pass.
  Accreditation: No 12206

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