About This Course

This course designed for managers and supervisors who are managing and leading a workplace. The course covers essential topics that would assist a manager or supervisor to manage a workplace effectively.

Learning Outcomes

Upon completion of this course, the learner will be able to:

1. Develop, implement and evaluate an operational plan 

2. Formulate recommendations for a change process 

3. Analyse leadership and related theories in a work context 

4. Apply mathematical analysis to economic and financial information. 

5. Use communication techniques effectively 

Modules

1. ID 12433 – Effective Communication

2. ID 120300 – Leadership Training

3. ID 252032 – Operational Planning

4. ID 252021 – Change Management Process

5. ID 252036 – Mathematical Analysis of Economy

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