Office Administration

OVERVIEW

EXIT LEVEL OUTCOMES

Manage resources according to good governance policies and procedures to facilitate the smooth and effective operational activities within the organization.Manage, coordinate and assist in the administration and clerical support of specific departments to facilitate the smooth running thereof by using computerized systems and practices.Assist in selection process, induction, employee wellness and skills development of employees.Process given data to complete a Workplace Skills Plan.Assist in the administrative function of the marketing, public relations and advocacy of the organisation.Communicate effectively using appropriate methods to maintain effective customer relationships according to organisational standards customer service of internal and external stakeholders.Plan, administer and provide support services to a special project within an organisation.

MODULES

MODULES

Batho Pele Principles.Government System.Conditions of Service.Public Policies and Service Delivery.Public Service Communication and Administration.Programme and Project Management.Good Administration and Integrity in the Public Service.Developing and Managing Self and Others in the Workplace.Financial and Supply Chain Management.Defining service delivery criteria for a specific work.Building Service Delivery Partnerships and Communicating.Administering and managing workplace outputs.Developing and Managing Human Resources.Administering and Managing Finance and Supply Chain Management.
CAREER OPPORTUNITIES

CAREER OPPORTUNITIES

  • Administration Officer – Local & National Government
  • Business Administration Officer – Government
  • Office Supervisor – Local & National Government
  • Office Coordinator – Local & National Government
  • Administration Clerk/Officer – Government
  • Administrative Assistant – Local & National Government
  • Operation Services/Support Officer – Government
  • Tender Coordinator – Local & National Government
DURATION

DURATION

  • Duration: 30 Days
  • Offering: Online or Distance Learning
  • Intake: Anytime
ASSESSMENT CRITERIA
      • 30% of your final mark comes from your Formative and Summative Assessments.
      • 70% of your final mark comes from the FISA.
      • You need at least 80% in the final exam to pass.
      • You need at least 75% overall to pass.

      Accreditation: No 12206