Occupational Certificate
Office Administrator
The Occupational Certificate: Office Administrator prepares learners to provide professional administrative, coordination and office support services within private, public and non-profit organisations. The programme develops the knowledge, practical skills and workplace competence required to coordinate office operations, manage information and records, communicate with internal and external stakeholders, support meetings and business activities, and contribute to an efficient professional office environment.
SAQA ID102161
NQF Level5
Credits445
Duration24 Months
Course Overview
About the Course
The Occupational Certificate: Office Administrator prepares learners to provide professional administrative, coordination and office support services within private, public and non-profit organisations. The programme develops the knowledge, practical skills and workplace competence required to coordinate office operations, manage information and records, communicate with internal and external stakeholders, support meetings and business activities, and contribute to an efficient professional office environment.
Learning Outcomes
What You Will Learn
✓Coordinate day-to-day office administration and workflow.
✓Apply effective business communication and customer service practices.
✓Manage office correspondence, documentation and records.
✓Use office technology and business software effectively.
✓Coordinate meetings, appointments, events and travel arrangements.
✓Process administrative and financial information.
✓Support human resource and general business administration activities.
✓Maintain effective filing, information and document-control systems.
✓Apply organisational policies, procedures and compliance requirements.
✓Contribute to efficient and professional office operations.
Curriculum
Course Curriculum
Knowledge Modules
- KM-01: Office Administration and Management Principles
- KM-02: Business Communication and Customer Service
- KM-03: Information, Records and Document Management
- KM-04: Office Technology and Business Applications
- KM-05: Business, Financial and Administrative Processes
- KM-06: Human Resource and Organisational Administration
- KM-07: Meetings, Events and Office Coordination
Practical Skill Modules
- PM-01: Performing office administrative and coordination activities
- PM-02: Preparing and managing business communication and documentation
- PM-03: Managing records, information and filing systems
- PM-04: Using office technology and business applications
- PM-05: Coordinating meetings, events, appointments and travel arrangements
- PM-06: Processing administrative and financial information
- PM-07: Providing organisational and human resource administrative support
Work Experience Modules
- WM-01: Office Administration and Coordination
- WM-02: Business Communication and Stakeholder Support
- WM-03: Records and Information Administration
- WM-04: Meetings, Events and Office Logistics
- WM-05: Business and Financial Administration
- WM-06: Organisational Administrative Support
Interested in This Course?
Speak to our team about entry requirements, upcoming intakes and the application process.
Programme Delivery
How the Programme Works
01
Knowledge Learning
02
Practical Skills Training
03
Workplace Experience
04
Assessment
05
External Integrated Summative Assessment (EISA)
Career Opportunities
Where This Course Can Take You
Office Administrator
Senior Office Administrator
Administrative Officer
Office Coordinator
Administrative Assistant
Executive Administrative Assistant
Office Supervisor
Records Administrator
Project Administrator
HR Administrative Assistant
Operations Administrator
Business Support Administrator
Ready to Get Started?
Speak to our team for more information about admissions, upcoming intakes and the application process.