Occupational Skills Programme
Workplace Essential Skills
The Workplace Essential Skills Programme equips learners with the fundamental knowledge, skills and behaviours required to enter, participate effectively and progress within the modern workplace.
QCTO Skills Programme IDSP-211009
NQF Level4
Credits20
Duration2 Months
Course Overview
About the Course
The Workplace Essential Skills Programme equips learners with the fundamental knowledge, skills and behaviours required to enter, participate effectively and progress within the modern workplace.
The programme develops competence in workplace responsibilities, employment practices, work organisation, performance, ethics, communication, health and safety, employer-employee relationships and awareness of the external factors influencing organisations.
Learning Outcomes
What You Will Learn
✓Understand the workplace environment and the responsibilities of employers and employees.
✓Explain fundamental employment concepts and workplace requirements.
✓Understand how work is organised within an organisation.
✓Apply concepts related to effective employee performance.
✓Understand the role of employer organisations.
✓Recognise external environmental factors affecting organisations.
✓Develop effective employer-employee relationships.
✓Apply workplace health and safety principles.
✓Demonstrate appropriate work ethics, norms and values.
✓Apply ethical behaviour in workplace situations.
✓Communicate effectively in a professional environment.
✓Recognise current trends influencing the changing world of work.
Curriculum
Course Curriculum
Curriculum Topics
- TOPIC 1 – The Workplace Environment and Responsibilities of an Employer and Employee
- TOPIC 2 – Employment
- TOPIC 3 – The Organisation of Work
- TOPIC 4 – Concepts Related to the Employee’s Performance of Work
- TOPIC 5 – Employer Organisations
- TOPIC 6 – External Environments in Which Organisations Operate
- TOPIC 7 – Employer-Employee Relationships
- TOPIC 8 – Workplace Health and Safety
- TOPIC 9 – Understand and Apply Work Ethics, Norms and Values
- TOPIC 10 – Ethics at Work
- TOPIC 11 – Communication
- TOPIC 12 – Current Trends Influencing Work
Interested in This Course?
Speak to our team about entry requirements, upcoming intakes and the application process.
Programme Delivery
How the Programme Works
01
Knowledge Learning
02
Workplace Case Studies
03
Group Activities
04
Practical Application
05
Workplace Scenarios
06
Assessment
Who Should Attend?
Who This Course Is For
New Entrants to the Workplace
Unemployed Youth Preparing for Employment
Interns and Learnership Participants
Junior Employees
Administrative and Support Staff
Entry-Level Supervisors
Employees Requiring Workplace Readiness Development
Organisations Implementing Employee Development Programmes
Career Opportunities
Where This Course Can Take You
Administrative Assistant
Office Support Employee
Customer Service Assistant
Operations Assistant
Junior Administrator
General Workplace Assistant
Team Support Employee
Entry-Level Employee across multiple industries
Ready to Get Started?
Speak to our team for more information about admissions, upcoming intakes and the application process.